SIPOC1 #3 당신의 고객은 누구인가?(SIPOC Diagram) - Identifying Your Customers In this chapter ▶ Finding out the fundamentals of processes ▶ Engaging with internal and external customers ▶ Creating a map of your processes Understanding the Process Basics A process is a series of steps and actions that produce an output in the form of a product or service. Ideally, each process should add value in the eyes of the customer. Then let's not confuse the process with the pro.. 2021. 3. 27. 이전 1 다음
