gemba1 #6 업무의 흐름 파악하기 Part 1 - Determining the Chain of Events In This Chapter ▶ Following a chain of events from start to finish using a process stapling ▶ Drawing a spaghetti diagram to see how the work gets done ▶ (Creating a map of the process) To improve a process, you need to know precisely how these processes work. Only after you understand how the process works can you see the opportunity for improvement in your process and manage performance bett.. 2021. 3. 27. 이전 1 다음